Background

External Communications Agency

Build market reputation and stakeholder trust with strategic external communications that position your organization for success.

Expert External Communications for Market Leadership

As a specialized external communications agency, we help organizations build stronger connections with key stakeholders through strategic messaging and engagement programs. Our comprehensive approach focuses on enhancing market reputation, managing media relations, and building trust with external audiences to support business objectives.

External Communications Services
OUR SERVICES

Comprehensive External Communications Services

Strategic communications solutions designed to enhance reputation, build stakeholder trust, and support business objectives.

External Communications Strategy

Comprehensive external communications strategies that build brand reputation, stakeholder trust, and market position.

Media Relations & PR

Strategic media relations and public relations programs that secure positive coverage and build industry authority.

Stakeholder Communications

Targeted communications programs for key external stakeholders including investors, partners, and community members.

Crisis Communications

Expert crisis communications planning and management to protect reputation during challenging situations.

Communications Measurement

Comprehensive analytics and measurement frameworks to evaluate external communications effectiveness and impact.

Financial Communications

Strategic financial messaging and investor relations communications that build market confidence and transparency.

OUR PROCESS

Our Proven External Communications Process

A systematic approach to external communications that builds market reputation and stakeholder trust.

Step 01

Project Kick-Off, Analysis & Market Research

Start with a kick-off meeting to align on project goals, and optionally conduct market research and analyze client needs to shape the approach.

Step 02

Strategy Development

Create a tailored marketing strategy designed to drive growth, visibility, and align with your business objectives.

Step 03

Design & Asset Creation

Develop all marketing assets required to execute the strategy—visuals, eBooks, videos, landing pages, and tech integrations.

Step 04

Campaign Execution & Optimization

Launch campaigns with continuous management and optimization to improve conversion rates and overall impact.

Step 05

Performance Tracking & Insights

Monitor key metrics closely, deliver actionable insights, and refine the strategy to fuel ongoing improvements.

SUCCESS STORIES

External Communications Success Stories

See how our strategic external communications has transformed market perception and stakeholder relationships.

Global Corporation Enhances Market Reputation
Case Study

Global Corporation Enhances Market Reputation

65% increase in positive media coverage
85% improvement in stakeholder sentiment
40% growth in brand authority
Technology Company's Successful Product Launch
Case Study

Technology Company's Successful Product Launch

400% increase in launch coverage
250% improvement in message penetration
3.5X industry analyst engagement
Healthcare Organization's Community Relations
Case Study

Healthcare Organization's Community Relations

92% positive community sentiment
75% increase in partnership opportunities
4.2X improvement in local engagement

Ready to Transform Your Digital Marketing?

Partner with us to develop a data-driven strategy that delivers measurable results and drives sustainable growth for your business.

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Frequently Asked Questions

Find answers to common questions about our services and expertise.

What is external communications and why is it important?

External communications encompasses all messaging and information exchange between an organization and its outside stakeholders, including customers, investors, media, and the public. It's crucial for building brand reputation, managing market perception, and establishing trust with key audiences.

How do you measure external communications effectiveness?

We measure external communications through media coverage analysis, message penetration, stakeholder sentiment, website traffic, social media engagement, and business impact metrics. Our comprehensive measurement approach provides insights into communications impact on brand perception and stakeholder behavior.

What external communications channels are most effective?

Effective external communications requires a multi-channel approach including media relations, social media, website content, executive speaking, and direct stakeholder engagement. Channel effectiveness varies by audience, industry, and message type. Contact Kobelphi for a customized external communications strategy.

How do you handle crisis communications for external audiences?

We develop strategic crisis communications plans that include scenario planning, messaging frameworks, spokesperson training, and rapid response protocols. Our approach ensures organizations can respond quickly and effectively to protect reputation during challenging situations.

Can you help with both B2B and B2C external communications?

Yes, we provide external communications services for both B2B and consumer-facing organizations. Our strategies are tailored to each audience's unique information needs, communication preferences, and decision-making processes while maintaining consistent brand positioning.

CONTACT US

Get in Touch With Our Team

Ready to grow your business? Contact us today to schedule a consultation with one of our digital marketing experts.

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Contact Information

Have questions or want to discuss how we can help your business? Feel free to reach out to us through any of the following channels.

Office Location

123 Business Avenue, Suite 500
San Francisco, CA 94107

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday - Sunday: 10:00 AM - 5:00 PM

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